Senior Manager, User Research

Company: Uiuxtrend
Location: San Luis Obispo
Posted on: October 12, 2024

Job Description:

We are seeking a Sr. Manager to lead our growing research team across Mindbody + ClassPass. In this position, you'll spearhead our research function, establishing how research sits and operates within the product organization. Reporting to the Head of Design, you will lead a team of talented researchers to support our mission of "connecting the world to wellness".
Responsibilities

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• Establishing Mindbody's research practice across disciplines, guiding our approach to research frameworks and operations that support our scaling, global, multi-product organization.
  
• Influencing Mindbody's vision and strategy, informing new growth opportunities, and enhancing customer satisfaction through insights that you and your team provide.
  
• Acting as a trusted advisor to the Product Leadership team and relevant stakeholders during strategy formulation, development, and execution.
  
  Experience
  
  • 
    
  • At least 5 years of experience working in a Research leadership role, 7-10 conducting research in a related field.
    
  • Building and scaling research functions, including setting strategy, developing operational structures, and building practice culture.
    
  • Leading both qualitative & quantitative research supporting product development, AI/ML innovation, and business strategy.
    
  • Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, sales, marketing).
    
  • Distilling complex multi-method research reports into understandable, compelling, and actionable insights. Strong analytical skills and the ability to triangulate data and insights from multiple sources.
    
  • Superb analytical and communication skills, with an aptitude for data-driven storytelling.
    
  • Working with other data disciplines such as Data Science and Business Intelligence teams.
    
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Keywords: Uiuxtrend, Lompoc , Senior Manager, User Research, Executive , San Luis Obispo, California